Wink Relay - Smart Home Wall Controller

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Wink Relay Smart Home Wall Controller
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PRODUCT INFORMATION
Compatibility Officially Supported
Manufacturer Wink
Model/Part # Relay
Network Type WiFi
Zigbee
Bluetooth
Category(s) Hubs & Controllers
Access Control, Security & Monitoring
Type(s) Hub
Controller
Monitoring
Sub-Type(s) Temperature
Humidity

PRODUCT FEATURES
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Weatherproof Xmark.png
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Voice-Controlled Xmark.png

CONFIRMED WORKING: Officially Supported

Wink Relay Smart Home Wall Controller


OVERVIEW


Relay is a wall-mountable touchscreen controller that runs the Wink app, giving you instant access to your smart products. Manage lights, locks, appliances, and more all from a central location. This beautifully designed command center is fully loaded with temperature, humidity, and proximity sensors, plus two smart light switches; it's like an entire smart home on your wall.

KEY FEATURES


  • 4.3" multi-touch screen allows access to all your smart products via the Wink app
  • 2x smart light switches can be customized to turn lights, scenes, or other smart products on/off
  • Temperature, humidity, and proximity sensors put even more data at your fingertips
  • Microphone and speaker for intercom functionality (coming soon) and Replaces most single or double light switches
  • Please refer the trouble-shooting steps in page 34 of the user manual under the product description for issues with the product use

NOTES

Hard reset of a relay
Thanks Robert Brisco

  1. While holding top right switch (physical button) on Relay, press soft reset button underneath faceplate
  2. Continue holding top right button until “System recovery” screen appears
  3. Press bottom switch twice, or until “wipe data/factory reset..” is highlighted
  4. Press top switch once to select “wipe data/factory reset..” option
  5. Screen will display message - “Confirm wipe of all user data? THIS CAN NOT BE UNDONE”
  6. Using bottom switch, navigate down until “Yes - - delete all user data” is selected
  7. “Wiping data… Formatting /data…” screen will appear, followed by original “System recovery” screen
  8. Press top switch to select “Reboot system now” option. "ERROR" may appear on screen, this is normal.
  9. Relay will reboot, and should eventually load main Relay home screen. If home screen does not load, Relay may require one more soft-reset (press button under faceplate).
  10. Relay should now show newest firmware. If this is not the case, simply perform update again

Thanks Ryan Stewart for the photo
RelayRecovery.jpg

PRODUCT LINKS

DISCLAIMER

  1. Although I do my best to verify every product that is reported as compatible, things do change.
    • Firmware updates to either hub might render previously-compatible devices inoperable. Usually, problems like this are reported and addressed by Wink.
  2. Inclusion in this Wiki is a very good indicator of compatibility, but is not a guarantee.
    • One thing to be aware of is that "ZWave Plus" devices might not work with the Wink Hub (1st version), though they should work with the Wink Hub 2.
  3. I use a Wink Hub 2 as my primary controller.
    • My testing is done on the Wink Hub 2.
    • I try to find out if devices reported by others are Hub 1 or Hub 2, but I'm not always able to find out.
  4. I am a beta tester.
    • This means my hub might work with a device that won't work for the general public.
    • I try to avoid adding article for devices that are only compatible with the Wink beta firmware, but sometimes, something slips through.
    • If I report that it works, but it does not work for you, chances are it will start working for you in the near future.